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Please note:

Our email inbox is not continuously monitored and should not be used for urgent or time-sensitive medical concern or patient requests, unless advised by Doctor or reception staff to send us an email.   

We aim to keep the inbox available for communication from hospitals, specialists, and pathology/radiology providers. For patient requests, results, prescriptions, or medical advice, please book an appointment or call the practice.  

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Patients - Please do not send confidential or personal health information to this email address. Any confidential or personal matters should be discussed directly with your doctor during your appointment. Electronic communication is not secure; by emailing the practice, you consent to and accept the inherent privacy and security risks. 

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Our hours are Monday to Friday, 9:00am–1:00pm and 2:00pm–5:00pm (closed weekends and public holidays). Emails will be reviewed during business hours. If you are emailing outside of business hours, your email will be actioned on the next business day. 

If you require urgent medical attention, please click here for more information.

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We do not process appointment bookings or cancellations through the website. To schedule consultations or treatments, please visit our “Find & Book Your Treatment” page (nested under 'OUR TREATMENTS') where you'll find direct booking links to HotDoc platform or give us a call on (03) 59256250 to book your appointment. For cancellations, or rescheduling your appointment, please give us a call. Thanks!